Shipping & Delivery
As orders are produced on-demand, it usually takes 2-5 business days to prepare before we ship it out to you. The duration of shipping will depend on where you're located, and any associated charges will be calculated at check-out. We always do our best to get your order to you as quickly as possible.
Order Not Received
Please ensure when entering your delivery information, it is correct before final check-out as My Huggles will not be held liable for any delivery errors or delays caused due to incorrect information provided.
Before getting in touch with us, please help us out by doing the following:
- Check your shipping confirmation email for any mistakes in the delivery address
- Ask your local post office if they have your package
- Stop by your neighbors in case the courier left the package with them
If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, please get in touch with us at: myhuggles@outlook.com with your order number.
Custom Fees
An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.
Shipping To P.O. Box
Currently, we do not ship to addresses with P.O Box numbers.
